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Go to 'My orders' and select the order you want to return.
You have 30 days to change your mind. Simple, free procedure on every order.
You can return any product within 30 days of delivery, with no need to provide a reason. The product must be intact, complete with all accessories and in its original packaging.
Go to 'My orders' and select the order you want to return.
Choose the products, indicate the reason and print the prepaid return label.
Drop the parcel off with the designated courier. You'll receive the refund within 14 days.
Head to your orders and pick the one to return.
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30 days from the delivery date.
Returns are completely free.
Within 14 working days from receipt of the parcel at our warehouses, to the same payment method.
Yes, during the return procedure you can choose to swap the item for one you prefer.